Are freelancers an asset or a threat to corporate culture?

Dr. Philipp Goos
9.7.2024
5 min read

In a rapidly changing technological landscape due to AI, the demand for expertise in areas such as AI, cybersecurity, and cloud computing is increasing. Many companies are faced with the challenge that their internal employees do not have the necessary expertise and experience to be able to take advantage of the available business opportunities in these areas. Attracting and retaining the right talent for the company is challenging in these hyper-competitive fields. For example, most traditional non-technology companies often find it difficult to attract top talent from leading technology companies and start-ups. Freelancers specialized in these areas are therefore ideal to bring the necessary know-how into the company. But what effect do these specialists have on corporate culture?

Freelancers as an addition to corporate culture:

  1. State-of-the-art knowledge and skills: Freelancers who specialize in AI, cybersecurity, and cloud computing bring valuable, up-to-date expertise to companies. This knowledge is crucial for companies that want to stay up to date with the latest technology. It also offers permanent employees the opportunity to learn from content experts in joint projects.
  2. Flexibility and scalability: The involvement of freelancers enables companies to react quickly to technological changes and project needs. This reaction speed enriches the company and helps it to react faster and better to peak loads. This is also generally seen as positive by permanent employees.
  3. Fostering an innovative culture: By working with external freelancers, permanent employees can not only learn new expertise but also new ways of working. This contributes to a more dynamic and adaptable corporate culture.

Freelancers as a challenge for corporate culture:

  1. Integration and sense of belonging: The challenge is to effectively integrate freelancers into teams and give them a sense of belonging. There is a natural contradiction here with the more transactional nature of the contractual relationship between freelancer and company. This is aggravated by the fact that freelancers work remotely more often than permanent employees. Without the right integration strategies, freelancers can remain isolated, which can disrupt team dynamics.
  2. Consistency and Loyalty: Freelancers often work on a project-based basis, which can make it difficult to connect with the company and identify with its goals. This can lead to challenges if the contractors are seen by permanent employees as “hired guns” or mercenaries.
  3. Cultural discrepancies: Different working methods and expectations can also lead to tensions. While permanent employees are subject to more behavioral guidelines, freelancers often enjoy greater degrees of freedom. It is critical that companies communicate clear guidelines and expectations to minimize these potential discrepancies.

As an interim conclusion, it can be stated that more than ever, companies depend on freelancers in order not to fall behind when it comes to technological developments. However, the employment of a large number of freelancers in particular also has potential for friction, which must be managed.

Best practices for integrating freelancers:

  1. Clear communication guidelines: Regular meetings and updates on relevant changes and developments are crucial to effectively integrate freelancers into the company and keep them up to date. Although there are limits so as not to increase the risk of false self-employment, the scope for the best possible involvement of freelancers should be exhausted.
  2. Joint events and trainings: Workshops and trainings involving both permanent employees and freelancers can promote mutual understanding and cultural integration. It is important here that, in addition to the transfer of knowledge from freelancers to permanent employees, there is also a process and cultural transfer towards the freelancers.
  3. Feedback and recognition: It's important to recognize the contributions of freelancers and include them in feedback processes to boost their motivation and engagement. This can also be done by involving recruiters, through whom most freelancers are hired.

Synopsis

Freelancers, particularly those with expertise in the currently most competitive fields of technology such as AI, cybersecurity and cloud computing, are key to maintaining competitiveness for most companies. The challenges of integrating these freelancers can be overcome through well-thought-out strategies and practices that utilize their talents while promoting and not jeopardizing a consistent corporate culture.